Welcome to Pebble Labs Support

Have a problem? We're your support team to help resolve your issues.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

NMC Users:
If the issue is NMC systems related, we will escalate the ticket to NMC tech support. Depending on the issue, you may have to submit the ticket to NMC yourself.

Featured Knowledge Base Articles

Environment, Health and Safety

Safety training videos

These training videos are grouped based on the type of training. Please refer to your instructions, as you probably don't need to watch all of them! ...

Safety Plans

Lab safety plans: Illness and Injury Prevention Plan (IIPP) Incident Report Form Core Safety Rules Chemical Hygiene Plan (CHP) Biosafety Plan (BSP) ...

Incident Report Form

Link to Incident Report Form

Core Safety Rules

See attached file.

Who is on the safety committee?

The current members are:Tess AndersenJose Santiago (current Corporate Safety Officer)Emily WestermeierLoan HuynhBailey KakertJustin Clements

Request Forms

Material Import Request

**NOTE** You must be logged in to a company email to access **NOTE** To Request:Material Import Request Form To Check Status: Material Import ...

Shipping Request Form

**NOTE** You must be logged in to a company email to access **NOTE** To Request:Shipping Request Form To Check Status: Shipping Requests Appendix A: ...

Supply Request Form

**NOTE** You must be logged in to a company email to access **NOTE**To Order:Supply Request FormInstructions on how to use can be found on the form ...

Self-Help

What are the company email lists?

Distribution Lists Click here to view members. All Interns Emails all interns interns@pebblelabs.com Owners Andy Thran Jennifer Macke All ...

How do I add people to an email group?

Add people to your groupIf you know who the group owner is, email them the list of people you wish to add or remove.If you're not a group owner, ...

How do I secure print? (How do I hold print until code is entered?)

On print, ensure "Show Details" is selected Under Orientation option, select the drop down. Select [Printer Features] In Secure Print prompt, ...

What are the company calendars?

Lab - Annex Conference RoomLab - Main Conference RoomLab - Corner Conference RoomLab - Vacation and Out of OfficeLab - Site VisitorsLab signup - ...

How do I update my company signature?

Your company signature is stored on gmail.com. To modify or access your signature to update it or copy it out into another email program you'll first ...

Welcome to Pebble Labs Support

Featured Knowledge Base Articles

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